About This Service
Blocked ears and changes in hearing are not always caused by wax. Infection, fluid, eardrum problems and other conditions can produce similar symptoms. A clinical examination helps identify the likely cause before cleaning or other treatment is performed.
When to Book an Assessment
These signs do not confirm a diagnosis; a clinician needs to assess the cause.
- Blocked or full feeling in an ear
- Reduced or muffled hearing
- Ear discomfort, discharge or ringing
- Recurring nose, sinus or throat symptoms
- Dizziness or balance concerns
What to Expect
- The ENT doctor takes a focused history of your symptoms.
- The ears, nose and throat are examined as relevant.
- If wax is present, the doctor assesses whether and how it should be removed.
- Additional hearing tests or other investigations may be advised when clinically needed.
- You receive an explanation of the findings and a treatment or follow-up plan.
After Your Appointment
Do not insert cotton buds, pins or other objects into the ear canal. After cleaning, follow any instructions about drops, keeping the ear dry or returning for review. Sudden hearing loss requires urgent medical assessment.
Frequently Asked Questions
Is ear cleaning safe?
Professional removal is generally safe when the ear is examined first and an appropriate method is selected.
Can I clean my ears with cotton buds?
Cotton buds can push wax deeper or injure the ear canal and eardrum. Clean only the outer ear unless advised otherwise.
Will ear cleaning restore hearing?
It may improve hearing when wax is the cause. If hearing remains reduced, further assessment may be needed.
When is an ENT symptom urgent?
Seek urgent care for sudden hearing loss, severe breathing difficulty, uncontrolled bleeding, significant injury or rapidly worsening symptoms.
This is general health information and does not replace examination, diagnosis or personalised medical advice.